Frequently Asked Questions
Everything you need to know about shopping with Ashiana.
How long does shipping take?
Standard shipping typically takes 3 to 5 business days for domestic orders, while international deliveries may take 7 to 14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to initiate your request and receive a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
How should I care for my Ashiana garments?
To maintain the quality of your items, we recommend following the care label instructions. Most of our delicate pieces prefer a cold hand wash and being laid flat to dry.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.